This course is designed to provide individuals with the knowledge and skills required to deliver exceptional customer service in the aviation industry, specifically focusing on interactions with passengers.
Entry requirements: GCE O level and A’ Level, SSSCE, WASSE Diploma, Degree and Mature Students
Duration: 5 Months
Yearly Enrolment:
- Feb/Mar
- Jun/July
- October
EXAMINATION
Internal: Weekly
Who can apply:
1. Individuals aspiring to work in passenger handling and customer service roles in the aviation industry.
2. Students pursuing careers in aviation management or related fields.
3. Professionals in the airline industry seeking to enhance their customer service skills.
4. Individuals interested in roles such as ground operations, airport services, and passenger assistance.
5. Those looking to provide exceptional service to airline passengers and ensure a positive travel experience.
6. Job seekers aiming for positions involving check-in, boarding, and overall passenger assistance.
7. Anyone interested in understanding the protocols and procedures related to customer service in the aviation sector.
8. Individuals seeking to work in airport environments and contribute to efficient passenger operations.
9. Students or professionals looking to specialize in customer service within the context of the aviation industry.
10. Individuals with a keen interest in the intersection of customer service, safety, and regulatory compliance in aviation.
Course Features
- Lectures 0
- Quizzes 0
- Duration 3 hours
- Skill level All levels
- Language English
- Students 109
- Assessments Self
